Holiday Inn Express Hotels & Suites Jacksonville, an IHG Hotel

Hotel was easy to find, front desk staff was very friendly, but professional, and our room was easy to access. We ended up staying a second night after having checked out earlier in the day, so we stayed in two rooms. Both were large and clean, showers were great, and beds were very comfortable. Breakfast each morning was good, but I have to say I was a little surprised it still concluded at 9:30 on weekend mornings. Didn't cause a problem though. Check-out was easy and again, staff was very friendly.

Breakfast was delicious. Front counter was so friendly and we were in our room most of the day but when we left, they cleaned our room right away.

They had the Most Friendliest Staff I have ever seen at a Hotel. The young Check In Clerk was so nice and told us about a Street Dance that night. The Lady serving Breakfast was Sweet and Chatty. The Check Out Clerk was smiling, happy and friendly and told us about the Tomato Festival down town and gave us a brochure about it

It was right off the highway, right before going in to town. I also appreciated the sign letting us know they were short staffed

Pleasant staff and super comfortable pillows.