Holiday Inn Express Hotels & Suites Jacksonville, an IHG Hotel

It was very clean and the lobby person was very friendly when we walk in our room the room smells so good.

Hotel was easy to find, front desk staff was very friendly, but professional, and our room was easy to access. We ended up staying a second night after having checked out earlier in the day, so we stayed in two rooms. Both were large and clean, showers were great, and beds were very comfortable. Breakfast each morning was good, but I have to say I was a little surprised it still concluded at 9:30 on weekend mornings. Didn't cause a problem though. Check-out was easy and again, staff was very friendly.

Staff was exceptionally friendly and accommodating. From arrival to departure, and everything in between, they were so pleasant.

Very clean and comfortable. The decor was very nice, and at that, there were pallets of supplies everywhere to remodel the hotel. Don't think that would be needed. The place looked modern and nice already.

Lovely staff, one of the only EV chargers in town, very comfy rooms, very good breakfast